Contact Us

We're Here to Help!

At ONVR Fashion, your satisfaction is our priority. Whether you have questions about your order, product details, sizing, delivery, returns, or anything else — we're just a message away!

📩 Email Support

support@onvrfashion.com

Our dedicated support team is ready to assist you with all your queries.
Response Time: We typically reply within 12–24 hours during business days.

📞 Phone Support

+91-8534971596

Call us during business hours for immediate assistance with urgent order or delivery concerns.

🛠 Customer Support Hours

Monday to Saturday: 10:00 AM – 6:00 PM IST
Sunday: Closed

📦 Order & Shipping Queries

For faster resolution of order status, tracking, delivery timelines, or product-related concerns, please include the following information in your email:

✅ Order Number (found in your order confirmation email)
✅ Full Name (as provided during checkout)
✅ Phone Number (registered with your order)
✅ Issue Description (be as detailed as possible)
✅ Photos/Screenshots (if applicable, especially for damaged or wrong items)

🔄 Returns & Exchanges

Have a return or exchange request? Please review our Return & Refund Policy for eligibility and process details, then contact us at support@onvrfashion.com with:

  • Order number
  • Reason for return/exchange
  • Photos of the product (if defective or damaged)

We'll guide you through the process and provide return instructions.

📍 Business Address

ONVR Fashion
📧 Email: support@onvrfashion.com
🏠 Address: POST-NAGLA DAIRY FARM, Jawahar Nagar, Uttarakhand, 263149, India
🕒 Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

🌐 Connect With Us

Stay updated with our latest collections, offers, and style inspiration:

📱 Instagram: @onvr.vibreal
🌐 Website: www.onvrfashion.com

💬 Quick Chat Support (Coming Soon)

We're working on launching WhatsApp chat support for instant help and real-time assistance. Stay tuned!

❓ Frequently Asked Questions

Before reaching out, you might find answers to common questions in our:

We Value Your Feedback!

Your experience matters to us. If you have suggestions, feedback, or testimonials to share, we'd love to hear from you at support@onvrfashion.com.

✨ ONVR Fashion – Your satisfaction is our success. ✨