Terms of service

ONVR Fashion — Terms of Service

Last Updated: January 14, 2026

OVERVIEW

Welcome to ONVR Fashion! The terms "we", "us", and "our" refer to ONVR Fashion. We operate this online store and website, including all related features, tools, products, and services (collectively, the "Services"), to provide you with a curated shopping experience.

ONVR Fashion is powered by Shopify, which enables us to securely provide these Services to you.

By visiting or purchasing from our store, you agree to be bound by these Terms of Service, our Privacy Policy, and our Return & Refund Policy (collectively, the "Terms"). If you do not agree, you should not access or use our Services.

1. ELIGIBILITY AND ACCOUNT

You represent that you are at least 18 years of age (the age of majority in India) and have the legal capacity to enter into this agreement.

If you are allowing a minor dependent to use this site, you accept full responsibility for their use and compliance with these Terms.

Account Responsibilities:

  • You agree to provide accurate, current, and complete information when creating an account or making a purchase
  • You are responsible for maintaining the confidentiality of your account credentials and password
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account at support@onvrfashion.com

2. OUR PRODUCTS

We make every effort to display our products as accurately as possible. However:

  • We cannot guarantee that your device's display will accurately reflect the product's actual color, texture, or finish
  • Product images are for illustration purposes and may differ slightly from the actual product
  • All product descriptions, specifications, images, and prices are subject to change without notice
  • We reserve the right to discontinue, limit quantities, or refuse sale of any product at any time

Made-to-Order Products: Many of our products are made-to-order, meaning they are crafted specifically for you after you place your order. This may affect cancellation and return eligibility as outlined in our Return & Refund Policy.

3. ORDERS AND ACCEPTANCE

Placing an Order: Your order represents an offer to purchase, which is accepted only once:

  • Payment is successfully processed and confirmed
  • You receive an order confirmation email from us

Order Cancellation by ONVR Fashion: We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability or stock limitations
  • Suspected fraudulent activity
  • Pricing or product description errors
  • Payment authorization failure
  • Violation of these Terms

If we cancel your order after payment has been processed, the full amount will be refunded to your original payment method within 7-10 business days.

Order Cancellation by Customer: Please refer to our Return & Refund Policy for information about canceling your order.

4. PRICES AND PAYMENTS

Pricing:

  • All prices are displayed in Indian Rupees (INR - ₹)
  • Prices are subject to change without prior notice
  • Prices exclude applicable taxes and shipping charges, which will be calculated and added during checkout
  • We reserve the right to correct pricing errors, even after an order has been placed

Payment:

  • You agree to provide accurate and complete billing and payment information
  • Payment must be authorized before your order is processed
  • We accept payment methods as displayed at checkout (credit/debit cards, UPI, net banking, COD, etc.)
  • We reserve the right to cancel an order if payment authorization fails or is suspected to be fraudulent

5. SHIPPING AND DELIVERY

Delivery Timeline: We aim to deliver your order within the estimated delivery window displayed at checkout. However, delivery timelines may vary due to external factors such as:

  • Courier or logistics delays
  • Weather conditions or natural disasters
  • Public holidays or strikes
  • Remote or difficult-to-access locations
  • Customs clearance (if applicable)

Risk of Loss: Once your order is dispatched and handed over to the shipping carrier, the risk of loss or damage passes to you. ONVR Fashion is not responsible for:

  • Shipping delays caused by the courier
  • Lost or stolen parcels after delivery confirmation
  • Incorrect delivery addresses provided by you

Tracking: You will receive tracking information via email once your order is shipped. Please monitor your shipment and contact the courier directly for delivery-related queries.

6. INTELLECTUAL PROPERTY

All content available on our website and Services—including but not limited to text, graphics, logos, product images, designs, slogans, and software—are the exclusive property of ONVR Fashion or its licensors and are protected under Indian and international copyright, trademark, and intellectual property laws.

You may not:

  • Reproduce, distribute, modify, or create derivative works from our content
  • Use our content for commercial purposes without prior written consent
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use our brand name, logo, or trademarks without authorization

Unauthorized use may result in legal action and termination of your access to our Services.

7. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, tools, or services (such as payment gateways, social media platforms, or analytics providers) for your convenience.

Important:

  • ONVR Fashion does not endorse, control, or assume responsibility for the content, accuracy, privacy practices, or reliability of any third-party services
  • Your use of third-party services is at your own risk and subject to their respective terms and policies
  • We encourage you to review the terms and privacy policies of any third-party services you access

8. PRIVACY AND DATA PROTECTION

Your personal information is collected, used, and protected in accordance with our Privacy Policy.

Because our website is hosted and powered by Shopify, your data may also be processed under Shopify's Privacy Policy and terms.

By using our Services, you consent to the collection, use, storage, and disclosure of your information as described in our Privacy Policy.

9. USER CONTENT AND FEEDBACK

If you submit reviews, testimonials, suggestions, feedback, photos, or any other content to ONVR Fashion (through our website, email, or social media), you grant us a perpetual, worldwide, royalty-free, non-exclusive license to:

  • Use, reproduce, modify, adapt, and display such content
  • Incorporate it into our marketing materials, website, or promotional campaigns
  • Share it on social media or other platforms

You represent that any content you submit:

  • Is your original work or you have the right to share it
  • Does not violate any third-party rights (copyright, trademark, privacy, etc.)
  • Does not contain defamatory, offensive, or unlawful material

10. ERRORS AND OMISSIONS

We strive for accuracy, but errors may occur. We reserve the right to:

  • Correct typographical errors, inaccuracies, or omissions in product descriptions, pricing, or availability
  • Change or update information on our website at any time without prior notice
  • Revoke offers or promotions that were published in error

These corrections may be made even after an order has been submitted or confirmed. If a material error affects your order, we will contact you to offer a resolution (such as cancellation and refund or acceptance at the correct price).

11. PROHIBITED USES

You agree not to use our Services for any unlawful or prohibited purpose, including but not limited to:

  • Violating any local, state, national, or international law
  • Infringing upon intellectual property rights of ONVR Fashion or third parties
  • Transmitting viruses, malware, or any harmful code
  • Attempting to gain unauthorized access to our systems or user accounts
  • Engaging in fraudulent transactions or payment disputes
  • Harassing, threatening, or abusing our staff or other users
  • Scraping, data mining, or automated data collection from our website
  • Misrepresenting your identity or affiliation
  • Sending spam, unsolicited messages, or promotional content

Consequences: Violation of these prohibited uses may result in immediate suspension or permanent termination of your account and access to our Services, and may subject you to legal action.

12. TERMINATION

By ONVR Fashion: We reserve the right to terminate or suspend your access to our Services at any time, with or without notice, for conduct that:

  • Violates these Terms
  • Violates applicable laws or regulations
  • Harms or threatens the rights, property, or safety of ONVR Fashion, our users, or the public
  • Involves fraudulent or suspicious activity

By You: You may stop using our Services at any time. If you wish to delete your account, please contact us at support@onvrfashion.com.

Effect of Termination:

  • Any outstanding payments or obligations remain due even after termination
  • Provisions of these Terms that by their nature should survive termination (such as intellectual property, limitation of liability, and indemnification) will continue to apply

13. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW:

Our Services and all products are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the Services will be uninterrupted, timely, secure, or error-free
  • Warranties regarding the accuracy, reliability, or quality of any content, products, or information obtained through our Services

We do not guarantee that:

  • Our website will always be available or free from bugs or technical issues
  • Products will meet your specific expectations (beyond what is described)
  • Any errors or defects will be corrected

14. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW:

ONVR Fashion, its owners, employees, partners, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Personal injury or property damage
  • Emotional distress or reputational harm

arising out of or related to:

  • Your use or inability to use our Services
  • Products purchased from us
  • Any unauthorized access to or alteration of your data
  • Any third-party conduct or content on our Services

Maximum Liability: In no event shall our total liability to you for all claims exceed the amount you paid for the product or service giving rise to the claim, or ₹1,000, whichever is less.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ONVR Fashion, Shopify, and their respective owners, employees, partners, affiliates, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from:

  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your violation of any third-party rights (including intellectual property or privacy rights)
  • Your use or misuse of our Services
  • Any content you submit or share through our Services

16. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

17. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and ONVR Fashion regarding your use of our Services and supersede any prior agreements, understandings, or representations.

18. GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law: These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

Jurisdiction: Any disputes arising out of or related to these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts located in Udham Singh Nagar, Uttarakhand, India.

Dispute Resolution: Before initiating any legal proceedings, we encourage you to contact us at support@onvrfashion.com to resolve the matter amicably.

19. CHANGES TO TERMS

We reserve the right to modify, update, or replace these Terms of Service at any time at our sole discretion.

Notice of Changes:

  • Updates will be posted on this page with a revised "Last Updated" date
  • Material changes may be communicated via email or a notice on our website
  • Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms

We encourage you to review these Terms periodically to stay informed of any updates.

20. CONTACT INFORMATION

For any questions, concerns, or requests regarding these Terms of Service, please contact us:

ONVR Fashion
📧 Email: support@onvrfashion.com
🏠 Address: POST-NAGLA DAIRY FARM, Jawahar Nagar, Uttarakhand, 263149, India
🕒 Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

✨ ONVR Fashion – Style with confidence. ✨